Project Fact Sheet
The Fact Sheet outlines the project's rationale and objectives, specifies its technical baseline and intended target groups and application domains, and detail intermediate and final outputs. The fact sheet is deliverable D10.1.
Project Website
This report describes the setup of the project website. Together with the web site it forms deliverable D10.2.
IBM Employee Network Data
This report describes in details the IBM employee data that will be used in the development of this showcase and the first version of the IBM employee use case requirements. This document is deliverable D7.1
SAP Community Network Data
This report describes in details the SCN data that will be used in the development of this showcase and the first version of the SCN use case requirements. The document is deliverable D8.1.
MeaningMine Data
This report describes the data mined by Polecat from 1.4 million relevant, up-to-the minute, far-reaching News and Social Media posts every day (46 million monthly) and 780,000+ editorially-vetted, spam-free Web sources (Social Media White List refined from 12 million+ sources including Flickr, Twitter, Digg and Reddit). It is accompanied by use case requirements. The report is deliverable D9.1.
Representation of Risks in Online Communities
This report addresses risk representation, identification, assessment and forecasting in online communities. The goal is to set the corner stone for a framework that enables proactive management of risks and opportunities. The research results shown in this document cover risk evaluation techniques as well as risk management principles. This report is deliverable D1.1.
Query Algebra and Core Operators
This report lays out the identified core and advanced operators on graph structures and textual data contained in community data as well as the provided data sets by the use case partner and their data model. It draws the connection to the related work packages requiring the individual operators and mentions aspects of the associated parallelization strategy. It also discusses the parallel processing platforms involved as well as the adapted existing open-source cloud computing library Mahout. This report is deliverable D2.1.
Social, Technical and Corporate Needs
This document reports on work conducted in the scope of the analysis of needs and behaviour of individuals and communities and aims at providing tools that support and measure the satisfaction of those needs. This document is organised in three sections each describing three pieces of work done: personal and corporate needs of users and community operators as well as community value indicators, the detection of user churn and behaviour analysis. This report is deliverable D3.1.
Agent-based Community Simulation Framework
This document provides a documentation for the first prototype of the agent-based simulation platform for Web communities. Special emphasis lies on analysis of community functionality of successful Web communities and of business communities of our use-case partners IBM and SAP. This functionality incorporates the according community policies that govern and therefore steer user behaviour in communities. The result of this analysis is a major requirement for the requested properties of the simulation platform. The described architecture of the first prototype of the simulation platform is described as well as an initial simulation run of the SAP Community Network. This report is part of deliverable D4.1.
Feature Selection and Merging
The report summarises features that have been identified for particular analytical tasks, the extraction techniques applied, and any issues encountered. As such, it provides fundamental input for all following analytical tasks in the WP and the whole project. This report is deliverable D5.1.
Metrics and Requirements Update
This document describes updated features and metrics for the ROBUST employee use case. We present different studies of IBM Connections communities that analyze metrics from different angles, such as activity, application usage and roles. We furthermore present an updated list of features and use cases for IBM Connections. This report is deliverable D7.2.
Programmes for Representing and Discovering Type of User Behaviour in Online Communities
In this document we describe work produced within work package 3 to represent the behaviour of a community of users using numeric features and to discover the types of behaviour, or roles, that users assume within online communities. We explain the process of extracting behavioural features, the combined approach of clustering and role label derivation through which we identify roles that are present within a given online community platform (as an example using the SAP Community Network), and the rule-based methodology that we have implemented to infer the roles that users assume at future time steps.
Community Modelling
This document provides a methodology for the analysis of the complex interplay of human and technological factors in online communities. The methodology consists of a process and of models of the elements community artefacts, user model and community model, which are described in this document. The proposed methodology can be applied for an analysis of community dynamics by usage of simulation or by analytical means. The results can be used to assess community risks and opportunities and to evaluate treatment plans. Two scenarios are modelled and initially evaluated that cover community analysis based on data from Robust use-case partners.
Business Analysis of the SAP Ecosystem
This report cross references some of the main ROBUST techniques and approaches with the type of analysis to be performed on top of the SAP Community Network. It revisits the scenarios and the requirements of the SCN use case and discusses how the algorithms and methods developed in the technical packages can be used for performing community analysis in the case of SCN.
“Graphic Equalizer” Tool for Community Owners Rating Health of a Community
This document outlines the architecture of the “Graphic Equalizer” Tool, provides information on installation and use, and outlines how and where it has been employed to date within the ROBUST framework.
Risk Monitoring and Tracking in Online Communities
This report addresses software tools for monitoring the evolution of risks at micro (individual) and macro (community) levels, as well as on content level, based on analysis of event streams from online communities. The risks and opportunities considered in this report are based on a detailed exploration of three real-world case studies from IBM, SAP and Polecat. The integrated system, developed within the ROBUST framework, will allow advanced and proactive management of the risks and opportunities in online communities.
Research prototype - Beta version of parallel analysis processor
This report provides a general overview of the role of the parallel processor within the ROBUST platform and gives an overview of the included functionality, namely the implemented operators. Next, it gives a comprehensive outline of the different data parallel processing paradigms utilized by the processor.
ROBUST Simulation Framework for Online Communities
This document provides the documentation for the final prototype of the agent-based simulation framework for online communities: ROBUST Simulation Framework. The RSF is a Java-based software framework that provides packages and classes that can be used as templates for individual simulations. The framework implements the agent-based simulation paradigm. It provides support for the simulation of online communities through models of typical needed entities based on SIOC and a layered architecture of a virtual online community that can be populated with user agents. By supporting online communities in general it supports the ROBUST use-cases as well as modeling and simulation of other communities.
Suite for behaviour analysis and topic/sentiment tracking
This document describes the suite for behaviour analysis and topic/sentiment tracking in ROBUST. It covers activities performed as part of tasks on Behaviour analysis and Content/Social Semantic Analysis. This deliverable includes documentation of the applied methods (algorithms, approaches) used in the components of the prototype, a description of the development process (requirements, architecture, implementation details) and a section on how to use the prototype. This document also serves as a manual explaining the use of the provided components of the prototype.
Benchmark Report on Structural, Behavioural and Linguistic Signifiers of Community Health
Benchmark report on structural, lexical and behavioural indicators of community health: a full report including benchmarks on structural, lexical and behavioural indicators of community health.
Public Demonstrator of Graphic Equalizer and Metaphor-based Visualisation
The public demonstrator uses an integrated, final version of the graphic equalizer together with beta version tools for metaphor-visualization to present capabilities of the system on publicly available data from the use cases. The tool is released as open source and deployed on Polecat's servers and publicly available.
Beta real-time risk management framework
This deliverable describes the details of the ROBUST risk and opportunity management software suite. The current release version is v1.5. It includes the following components: Risk registry, Risk editor, dashboard, Evaluation Engine, Gibbs sampler and compartment model predictor services.
Research prototype - Advanced operations and their parallel execution
This document serves as a complementary Report to the deliverable D2.3 “Advanced operations and their parallel execution” and provides details about executing iterative algorithms in the ROBUST query processor. It provides a general overview of the role of the novel parallel processor used for the algorithms in ROBUST and gives an overview of the included functionality, namely the implemented operators.
Suite of tools for monitoring and assessing communities – Beta version
In this document we describe tools produced within work package 3 for monitoring behaviour and general user needs on the ROBUST case studies.
Structural Analysis and Cross- community Tracking Suite
This document describes the suite for Structural Analysis and Cross-community tracking for deliverable D5.3. It covers activities performed as part of tasks T5.2 Structural Analysis and Tracking and T5.5 Cross Community Dynamics. The document focuses on a synthesis of the system, the research towards the individual components and the use cases driving their combined application.
Final architecture and platform version
This report, apart from summarising ROBUST Platform architecture, extends the initial architecture’s design by describing stream processing in ROBUST Platform as well as a common ROBUST data model of online communities based on SIOC.
Integration of ROBUST components — version 2
The report “D6.2.2 Integration of ROBUST components - version 2” accompanies the final version of ROBUST Platform with a final set of WP1-WP5 components integrated, ready for the final evaluation.
ROBUST public demonstrator
ROBUST analytical tools for risk and opportunity management in online communities are demonstrated for, an Irish forum that is considered one of the largest indigenous websites online in Ireland. Presented demo provides real-time identification, analysis, forecasting and support for the treatment of risks and opportunities in an online community. The tools allow monitoring and are accessible via the web supporting communication of the monitoring information and the risks and opportunities status.